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As you all know in April 2020 Brewista Inc officially shut down operations and since then we have received an abundance of questions wondering things like, “where did you go?” and “Are you coming back?”…  Although we left a lot of you hanging on, wondering what’s happening, we did not close for the reason you might think. 

Amidst the widespread chaos of Covid-19 we actually remained open all around the world. The real reason for the shutdown was due to an ownership separation affecting mainly North American markets. After years of sending our customers worldwide a mixed message, with some of our “staple” products being available only in certain markets, it was time for a change. 

At Brewista, we come from a long line of coffee lovers and have a rich history… From our in-house Q-graders, to our design team, to our guys and gals with feet on the ground searching for new ways to elevate your coffee experience — we all have one common goal… To help the coffee community elevate their coffee experience to new heights by helping you enjoy the coffee YOU love, the way YOU like it! 

We have been working hard from behind the scenes to bring you a new feel, look, and most importantly a new experience!

Our plan is to bring you the quality you have come to know and love from Brewista, mixed with REAL innovation, and a new look to match.

No. We have decided to cut our catalog nearly in half. We have brought back some of the classics like the Artisan Kettles, Smart Scale, and Ratio Scale. We have even upgraded the line to include a hand grinder, and a new scale (coming soon). However, we have decided to stop carrying cold brew (at least for the time being).

Unfortunately, for those of you who have come to know us by our Cold Pro name, we will no longer be able to supply this line. Although we have a rich history in the United States of being innovators in the Cold Brew space, it’s something that we have decided to move on from for the time being. 

As a team, we have decided to discontinue the sales of cold brew equipment (at least for the time being)... we are not entirely sure what the future holds for this product line. However, we do know there are some great companies out there that have been around since day 1 of cold brew.

In order to keep the integrity of our worldwide product line, we decided it was in the best interest of our company and our customers to discontinue cold brew. It was a tough call as cold brew is so popular in the United States.

We apologize to our long time supporters of cold pro for any inconvenience this may have caused.

Short answer is no. With that being said, there are other companies that do have access to Brewista products that are no longer a part of our brand. We have a list of authorized sellers which you can access here. If you come across any unauthorized Brewista gear, we suggest not purchasing. 

We can not guarantee Brewista products purchased from other companies that are not part of our global dealers directory. If you have already purchased a product from someone besides Brewista or our authorized distributors, we suggest requesting a refund for the products.

To identify “authentic” Brewista products, it’s best to buy directly from our site or from anyone listed in our global dealers directory. We have a great, dedicated bunch of dealers here in North America and all over the world! Again, we can not guarantee or honor any warranties for products purchased from someone not on our global distributors list. We apologize for any inconvenience this may cause.

Currently, EBay is NOT an authorized seller of Brewista products.

If any product was purchased before our shutdown in March 2020, you can make a warranty claim by filling out the form at the link below: (link the claim form here)

Unfortunately, anything purchased from April to October 15th we will not be able to honor any warranty claims or refunds. We do suggest that you reach out directly to the company that sold you the product in the first place. Amazon has a pretty friendly 30-day return process as well.

At this time you can not purchase 220v products in the United States. Please visit our Global distribution page here and search for your specific country or region.

DISCLAIMER* PLEASE READ CAREFULLY AND FULLY*  We can not offer refunds or honor warranties for any product(s) purchased from the North American store that is used or taken outside the North American region. This includes but is not limited to products ordered and paid for from North American addresses and shipped to North American addresses to be forwarded outside North America. If 220v is required or you are located outside North America, please use our global director to buy from one of our authorized distributors.

Although NutraMilk and Brewista are owned by the same parent company, NutraMilk can not be purchased through Brewista.co. This works the opposite as well. Brewista products can not be purchased from TheNutramilk.com. 
For all product inquiries about NutraMilk please visit the website at www.thenutramilk.com or reach out to customer support at info[@]thenutramilk.com.

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