Shipping & Returns

Shipping

Brewista uses UPS and Fedex Ground as its preferred shipping methods to the USA and Canada. We are not able to ship to P.O. Boxes.  Please enter a street address for shipping to at checkout. Please choose your desired method of shipment at checkout. We will do our best to honor your choice but reserve the right to select a different shipping method that may be faster or more economical. Free shipping is eligible for total purchases of $150 or more in continental USA only. For destinations outside of the USA and Canada, please contact us for more information. Note: All Import Duties and Customs fees are the responsibility of the buyer.

In an effort to fulfill orders in a timely manner, Brewista's online orders are shipped within 24-48 hours of order placement. We are unable to make changes to orders after they have been placed.

Returns

Brewista strives to offer a customer experience just as innovative as the game changing appliances we sell. We lead with integrity and want to make sure the Brewista products you purchase truly meet your needs. If you are not completely satisfied, or simply do not need the purchased product(s), let us know and we will work to make it right. All Brewista products come with a 30-day return guarantee.

NOTE: Unfortunately, we are unable to cover return shipping costs. The return shipping fee will be deducted from your final reimbursement.  

Three Simple Steps:

  1. Email Brewista Customer Care at support@brewista.co with your order number to receive a pre-paid return label. (again, this will be deducted from your final reimbursement)

  2. Repack the item(s) in original packaging. Be sure to include all components of the items you wish to return along with a copy of your invoice. If the original packaging or invoice is compromised please contact us directly for further assistance.

  3. Once the package is safely and securely packed, please print the pre-paid return label and tape to the outside of the shipping carton, then drop it off at the nearest shipping location. Please note the shipping company on the pre-paid label and drop the pack off with the correct shipper.