At Brewista, we’re expert designers and coffee lovers. It’s why all the tools we manufacture are well-made, tested for quality, and created with the pure joy of an elevated coffee experience. We are, of course, aware that things happen, so we offer a competitive warranty on our products. 

Please use the button below to begin your warranty claim and our representatives will get back to you in the shortest delay possible.

Some Things to Consider
To ensure that your claim is processed and delivered with the highest level of service, please:

Include as much information as possible when submitting your claim

• Shipping is the responsibility of the claimant.
• Don’t dispose of or return the the item to us before we contact you
• Don’t send more than one claim for the same item. If you’d like to add information after submitting your claim, please contact support@brewista.co
• Allow up to 10 business days to process your claim
• Depending on the circumstance, you may be responsible for shipping fees.
• Your satisfaction is as important to us as your elevated coffee experience! To begin a claim, fill out the form below.
• International customers will be responsible for the shipping cost and any fees/duties/taxes at customs.

Warranty Exclusions

While our glassware should stand up to normal, everyday use, we cannot offer a warranty on these items: Glass Coffee Servers and the Tornado Duo.